I am pleased to let you know in line with the Government announcement that from 1st June all our showrooms will be fully open again.
As with all the communications I have sent over the past couple of months, the safety of both our staff and customers is at the forefront of everything we do. So, I wanted to take this opportunity to re-iterate the measures we have taken to make you feel safe and secure when visiting any of our retailers be it for Sales or Servicing.
We are adhering to the guidance of the Government and Public Health officials and have a number of protocols and contactless processes in place. You can view the full details of our Social Distancing charter, along with information videos on our website - simply click here to find out more.
We have been operating with these measures in place whilst our Service departments have been open for the past month and have received fantastic feedback from you our customers, of which we are grateful for. This feedback has helped us learn through what has been new territory for us all.
We will continue to implement and adapt to new working practices like virtual sales appointments, contactless transactions and COVID-secure test drives, along with other opportunities over the coming weeks. All of which we will keep you updated on so you can understand what the opportunities are to liaise and transact with us with confidence.
Your ongoing feedback and support is always welcome to help us understand a customer’s perspective of the protective measures we have taken so please do keep in touch.
I and my staff look forward to seeing you in person again soon.
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